What does the new Aged Care Act mean for you?
At allcare, we’re here to support you through every change — especially those designed to improve the aged care system and the quality of care you receive.
The Australian Government is introducing major reforms to aged care — the most significant in decades. These changes form part of the new Aged Care Act, which aims to build a system that is high-quality, respectful, and centred around your rights.
The new Aged Care Act was originally scheduled to begin on 1 July 2025, but the Government has now delayed the start date to 1 November 2025. We fully support this decision, as it allows providers and Government more time to prepare and ensures a smoother, more considered transition.
This short delay means allcare can continue to deliver safe, reliable, and compassionate care, while preparing our systems, tools, staff, and services to align with the new requirements.
One of the most important features of the new Act is the introduction of a Statement of Rights and Principles. This will guide every aspect of your care — from how we work with you to plan your supports, to what services can and can’t be funded.
Before 1 November 2025, your Client Engagement Manager (CEM) will visit you at home to:
Discuss your care goals
Review and update your care plan and budget
Sign a new Service Agreement with you
Explain how the new system may affect your funding and services
We’ll also look at past purchases and help you understand what will and won’t be funded moving forward. For example, under the new rules, funding cannot be used for general living expenses such as white goods (e.g. TVs), personal grooming items, glasses, hearing aids, or household repairs not related to safety or care needs.
At the same time, there are exciting new benefits. You will no longer need to save up to access equipment or home modifications. Intensive 12-week reablement programs will be available if you’ve had a health setback. And if you choose to remain at home during your palliative care journey, the new system will provide support to help you do so safely and comfortably.
If you have any questions about what these changes mean for you, please contact us and speak with your Client Engagement Manager — we’re always here to help.