Aged Care Wollongong, Illawarra & Shoalhaven – allcare
Aged care, done differently
allcare is an accredited in-home aged care provider, delivering innovative, flexible, high quality, affordable services that support you to age in your own home and surroundings.
We are a group of experts that have come together to ensure that you remain empowered and independent whilst on your ageing journey.
It is our mission to ensure you are in control of your life, and getting the most out of your care.
Contact us today to learn how allcare can support you or your loved ones.
The allcare Difference
allcare is different to every other aged care provider – and proud of it! Learn about the allcare difference and how we can help you navigate your Government funding with our handy Aged Care Guide.
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We assist with household tasks, such as cleaning, laundry, and gardening, so you can relax in a comfortable and well-maintained home.
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Out and About is a program that helps you stay socially connected and active. Activities may include supported outings such as attending community events or visiting local attractions. Your Care Partner will work with you to ensure these activities align with your care goals and are eligible under the Support at Home Program
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Our compassionate care workers provide help with daily personal care like bathing, dressing, and medication reminders, giving you the support to live independently.
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We support you to enjoy nutritious, balanced meals that meet your dietary needs and preferences. Under the Support at Home Program, meal preparation and delivery are funded services when they are part of your assessed needs and included in your Support Plan. Our Care Partners can assist with preparing meals in your home and supporting you with shopping for ingredients, where this is part of your approved services.
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Our Care Partners can arrange flexible respite care services when you need someone to assist with your care.
Our Services & Added Extras
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We support you to live safely and independently at home. This may include installing safety equipment such as grab rails or personal alert systems, where these are included in your Support Plan and approved under the Support at Home Program. We can also assist with basic home maintenance tasks - such as gardening or minor repairs - that help keep your home in a liveable condition. General renovations or cosmetic upgrades are not covered.
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Assistive technology includes equipment and products that help you do things more easily or safely at home. This may include items like walking frames, shower chairs, or personal alarms. Our Care Partners are trained to support you in using approved assistive technologies that align with your assessed needs and are included in your Support Plan. All assistive technology must be listed on the Support at Home AT-HM list and be directly related to your care goals.
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Our qualified nurses and allied health professionals, including physiotherapists and occupational therapists, provide services that support your health, mobility, and independence. These services are delivered in line with your assessed needs and must be included in your Support Plan under the Support at Home Program. We can assist with nursing care (e.g. wound care, medication support, diabetes management) and allied health services (e.g. physiotherapy, occupational therapy) to help you maintain or regain function and reduce the risk of falls.
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We offer flexible transport options to help you attend medical appointments, go shopping, or stay socially connected. Transport services may include direct transport (a car and driver) or indirect transport (vouchers for taxis or rideshare services). Your Care Partner will work with you to include transport in your Support Plan, ensuring it meets your assessed needs and complies with the Support at Home Program. Transport cannot be used for holiday-related travel, and all transport services must be documented and approved in your plan.
Why Choose allcare?
Flexible and responsive
We take the time to truly understand the uniqueness of each of our clients. Our biggest champions are our existing clients – and not many aged care providers can say that!
Quality customer service
We take great pride in delivering high quality customer service, and consistently review the services that we are providing. We will promptly adjust them if they are no longer meeting client expectations or needs.
No call centres
Instead of call centres, we provide each of our clients with an individualised Care Partner. This means that you will speak with the same people whenever you need to contact us 24/7 – no ifs, ands, or buts about it.
On-demand transport
We provide on-demand transport, allowing our clients to use their aged care funding to book transport at the last minute. Clients have a number of transport options, including Uber, providing choice and control.
Based locally in Wollongong
Our team members are locally based, and have the experience to help you navigate the aged care sector. They will work with you to ensure you get the most out of your aged care funding.
Aged Care, Your Way
At allcare, we believe that you are at the centre of your care.
Our services are designed to provide you with the freedom and flexibility to live the life you choose while ensuring all your care needs are met.
Contact us today or call us at 1300 377 074 to learn more about how we can help you live independently at home with the support you need when you need it.
allcare Connect Magazine
allcare Connect is our twice yearly client magazine. Each magazine issue is packed with Aged Care sector updates, informative articles, great photos of our allcare community and some fun activities to keep everyone busy!
Work with us
A culture of great teamwork
Career development opportunities
Excellent work-life balance
Employee wellbeing programs
